OpenAI says people are using ChatGPT for a wider mix of work tasks than they were a year or so ago. In a report released Monday, the company sorted work-related messages into 165 activities across nearly 100 countries. The top ten activities now make up a smaller share of the total than they did before.
What the numbers show
OpenAI looked at 74 countries that appeared in its data every quarter. In those countries, the ten most common activities made up an average of 51.1% of classified work messages in Q3 2026. In Q1 2025, that figure was 56.0%. OpenAI reads the drop as a less concentrated mix, meaning use is spreading out.
These are shares of messages. OpenAI says they do not measure employment, productivity or job losses.
How the data was gathered
- Messages come from individual ChatGPT plans only.
- Enterprise accounts and Codex usage are left out.
- Activities are labeled using O*NET, a framework that describes occupations.
- Identifying information is removed before automated sorting.
OpenAI says researchers do not read individual conversations. Results are combined into groups. Small groups are withheld, and statistical noise is added to protect privacy.
What to keep in mind
This is OpenAI's own analysis. The company did not describe it as an independent audit, and outside experts have not checked it, at least not in the material available.
OpenAI also warns against comparing the findings too closely with real jobs. About 43% of the task mix for mapped U.S. occupations falls into a bucket called "Other IWAs." That means the listed activities do not capture everything people do at work.
Why it matters
If you use ChatGPT at work, you are likely not alone in trying it on varied tasks. The report suggests use is not stuck on a few chores. It does not say whether this helps workers or businesses.
The release follows two earlier OpenAI posts, on worker behavior (16 September 2026) and agentic AI (14 October 2026). This one focuses on how use is spread across activities and countries.
The takeawayChatGPT work use looks more varied, but the figures come from OpenAI alone and cover individual plans, so treat them as one view.