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AlertNissan · Text scams2 min read

Nissan warns owners about fake car recall texts that steal bank details

Scammers are posing as Nissan and government regulators in fake recall texts that try to collect ID and bank card details from car owners in China.

By the Dashline deskSource: Gasgoo
Nissan warns owners about fake car recall texts that steal bank details
Photo: Dennis Cortés cortes, CC0
Act this week
What happenedScammers are sending fake Nissan recall texts with forged documents, links and QR codes to collect personal and bank details.
Who is affectedNissan owners in China who get texts claiming to be from Nissan China or regulators about a vehicle recall.
What to do
  1. 1Do not click links or scan QR codes in an unexpected recall text.
  2. 2Never share bank card numbers, ID details or text message verification codes.
  3. 3Check any recall with an authorized Nissan dealer, official customer service or the government recall center.
  4. 4Report suspicious messages directly to Nissan.

Scammers are texting Nissan owners in China with fake recall notices, and the goal is to get at their bank details. Nissan (China) Investment issued a fraud alert on Nov. 7 after fraudsters began posing as the company and as government regulators.

What the scam looks like

The texts include forged documents, unofficial links and QR codes. Anyone who clicks or scans is asked to enter a personal ID number, bank card details and vehicle information. Nissan China said neither the texts nor the documents are real recall notices.

A recall is a safety fix a carmaker announces when a defect is found. Nissan China said a genuine recall will never ask owners to transfer money, make payments, or hand over bank card numbers or text message verification codes. A verification code is the short number a bank or app sends to confirm it is really you. Anyone who asks for it is almost certainly trying to get into your account.

Who can relax

Owners who have not received a recall text do not need to do anything. The warning matters for those who get an unexpected message about their vehicle.

What to do

The alert box above covers the steps. In short, check any recall through the channels Nissan named before you touch a link or a QR code.

What is not known

Nissan China did not say how many owners received the texts or whether anyone has lost money. It said it reserves the right to take legal action against the scammers. It also asked owners to report suspicious messages directly to the automaker. The alert does not say whether similar texts have reached owners outside China.

The takeaway

A recall text that asks for money, bank card numbers or verification codes is a scam, so verify it with a Nissan dealer first.

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