A federal judge has ruled that Delta Air Lines must face a proposed class-action lawsuit from passengers who paid extra for window seats. Nothing is decided yet, but the airline could end up owing passengers millions of dollars.
What the case is about
The lawsuit centers on travelers who paid an added fee to get a window seat. The story's title points to passengers who found something different from what they paid for.
A class action is one lawsuit filed on behalf of a large group of people with the same complaint. Instead of each person suing alone, a single case speaks for everyone. The judge's ruling means this one moves forward.
What is not known yet
The available material does not say how many passengers are involved, how much money is at stake beyond "millions," or which flights are covered. It also does not include Delta's response or a timeline. Whether Delta did anything wrong has not been decided.
What to do
If you pay extra for a seat feature, keep the receipt and take a photo of your seat. If you do not get what you paid for, that record may help you ask for your money back.
The takeawayIf you pay extra for a seat feature, save the receipt and snap a photo, since you may be owed money if you do not get it.