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Salesforce · Acquisition1 min read

Salesforce agrees to buy marketing software maker Braze for $5.7B

Salesforce has agreed to buy Braze, a marketing messaging company, for almost $5.7 billion. Customers of either firm should watch for changes.

By the Dashline deskSource: Bloomberg Technology
Salesforce agrees to buy marketing software maker Braze for $5.7B
Photo: Carlos Delgado, CC BY-SA 3.0

Salesforce has agreed to buy Braze, a company that makes software for marketers, for almost $5.7 billion. Bloomberg Technology reported the deal on October 20, 2026. Braze describes its product as an artificial intelligence-powered platform for marketers.

What changed

The $5.7 billion figure is enterprise value. That is a measure of a company's price that counts its debt and cash, not just the cost of its shares. Braze makes software that helps businesses send texts, emails and app messages to their customers.

Who it affects

The most direct impact is on businesses that already use Salesforce, Braze, or both. A company that sends marketing messages through Braze may now be dealing with a much larger owner. Salesforce customers may eventually see Braze tools tied into what they already use. The material we have does not say that will happen.

What is not known yet

  • When the deal is expected to close.
  • Whether Braze prices or products will change.
  • How Salesforce plans to use Braze.
  • Whether customers will need to do anything.

What to do

If your business uses either company, keep an eye on notices from your account contact. Be careful about signing a long contract until the plans are clear. A shorter term gives you room to adjust if prices or features change.

The takeaway

If you use Salesforce or Braze, watch for pricing or product changes and avoid long contracts until the plans are clear.

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