Queens Public Library says a ransomware attack has disrupted its network at every location. Branches are open, but renewals are down and some programs may change.
Queens Public Library says a ransomware attack has caused a significant network outage at all of its locations. Branches are open as scheduled, but some services are down. The library says it will take some time before its network and systems are fully restored.
Ransomware is a type of attack where criminals lock up an organization's computers, usually to demand payment. The library describes a network outage that affects every location. Borrowing and returning books and other materials still works at all branches. Renewals do not work for now. Some virtual and in-person programs may be affected too. The story title also says e-borrowing is suspended, though the full list of affected services was not included in the text reviewed.
There is some good news. The library reminds customers that late fines are not charged on borrowed materials, so an item that comes due during the outage will not cost anything extra. The notice is aimed at Queens library users.
The alert box above covers where to find updates and who to call.
The library has not said how the attack happened, whether any personal information was involved, or when full service will return. Those answers may come later. Until then, expect delays and check the library's update page and social media channels for news.
Queens library users can still borrow and return items in person, but renewals are off and programs may change, so check before you go.
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