1. News
  2. Alerts
  3. PNB · Scam alert
AlertPNB · Scam alert2 min read

PNB warns customers about fake voices, deepfakes and phishing

PNB has warned customers about scams that copy a real person's voice, fake videos and phishing messages. A familiar voice on the phone is no longer proof.

By the Dashline deskSource: News Mobile
PNB warns customers about fake voices, deepfakes and phishing
Photo: Pauli Rautakorpi, CC BY 2.0
Act this week
What happenedPNB alerted its customers to fraud that uses AI voice cloning, deepfakes and phishing messages.
Who is affectedBank customers who use phone calls, text messages, email, video calls and banking apps, plus the family members who may be impersonated.
What to do
  1. 1Hang up if a caller asks for money or codes, then call back on the number printed on your card or the bank's website.
  2. 2Never share one-time codes, PINs or passwords with anyone, even if the voice sounds familiar.
  3. 3Do not tap links in unexpected texts or emails. Open the bank's app or site yourself.
  4. 4Agree on a family code word to confirm a real emergency call, and report suspected fraud to your bank right away.

PNB has told its customers to watch out for three kinds of fraud: AI voice cloning, deepfakes and phishing. The warning was reported by News Mobile on October 26, 2026. The main message is simple. A voice that sounds like someone you know may not be that person.

What changed

Voice cloning means software copies a real person's voice to fool you. A deepfake is a fake video or audio clip that looks or sounds real. Phishing is a message that pretends to come from a trusted source to trick you into sharing private details. PNB named all three in its poster.

Who it affects

Anyone who banks by phone call, text, email, video call or app could be targeted. Family members matter too, because scammers may pretend to be a relative asking for urgent help. A cloned voice can make that story sound far more believable.

What to do

The alert box above lists the steps. The core habit is to pause, hang up and check through a channel you trust before you send money or share any code.

What is not known yet

The material available does not say how many customers have been targeted, whether any money was lost, or whether PNB has seen a rise in these cases. It also does not explain how the scammers get the voice samples. The full article text could not be loaded, so further detail from the bank is not confirmed here.

The takeaway

Do not trust a voice or a message alone. Check with your bank through a number or app you already know before acting.

More articles

You should really read these.

Next step

Let’s talk