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OpenAI · ChatGPT1 min read

OpenAI fixes the file upload errors that hit ChatGPT users

OpenAI says it has fixed the errors that stopped some people from attaching files in ChatGPT, so work documents and homework uploads should go through again.

By the Dashline deskSource: Technobezz
OpenAI fixes the file upload errors that hit ChatGPT users
Photo: James Sutton jamessutton_photography, CC0

OpenAI says it has fixed a problem that kept some people from attaching files to their ChatGPT chats. The report comes from Technobezz. If an upload failed on you recently, it should work now.

What changed

ChatGPT is OpenAI's AI chatbot. Many people use it by uploading a document, such as a report or an assignment, and asking it to summarize, check or explain the contents. The recent errors blocked that step for some users. According to Technobezz, OpenAI has now resolved them.

Who it affects

Anyone who uses ChatGPT with files could have run into the issue. That includes people who use it for work documents and for homework. The material does not say how many people were affected, which countries or plans were hit, or how long the errors lasted.

What to do

If an upload failed earlier, try it again. If it still fails, these steps are worth a go:

  • Refresh the page and try the upload again.
  • If you use the app, close it and restart it.
  • Retry any file that failed earlier.

What is not known yet

The report does not explain what caused the errors. It also does not say whether OpenAI plans any follow-up. Those details were not available in the material. If uploads keep failing after a refresh or restart, the fix may not have reached your account yet.

The takeaway

If a ChatGPT file upload failed before, retry it now, and refresh the page or restart the app if it still does not work.

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