New rules on stopping robocalls and texts start November 25

New federal rules on how people can stop robocalls and texts take effect November 25, 2026, the day before Thanksgiving. The Federal Communications Commission (FCC) published the revised rules in the Federal Register on October 26. Any business that calls or texts customers now has under a month to prepare.

What changed

The rules fall under the Telephone Consumer Protection Act, known as the TCPA, a federal law covering automated calls and texts. They change how a person takes back permission, which is called revoking consent. For informational calls and texts, a person can opt out of one category instead of everything. Callers may also designate certain exclusive ways to opt out.

The November 25 date replaces January 31, 2027, which had applied to parts of the FCC's earlier revocation requirements.

Banks get more room as well. Financial institutions may use more sources to obtain a customer's phone number for certain exempt informational messages, including fraud alerts.

What is still open

The FCC also has a further proposal under review. It asks whether companies that offer category-specific opt-outs should also have to provide a one-step way to stop all future robocalls. No decision on that is reported. The material does not spell out which opt-out methods will count, so businesses should keep watching for details.