1. News
  2. Alerts
  3. Meta · Small business
AlertMeta · Small business2 min read

Meta's web crawlers are straining small business websites

Meta's automated web visitors have reportedly burdened small business sites for years, and new terms changes have put the company under fresh scrutiny.

By the Dashline deskSource: Fast Company
Meta's web crawlers are straining small business websites
Photo: The original uploader was J.smith at English Wikipedia., CC BY-SA 2.5
Act this week
What happenedMeta is facing scrutiny over upcoming terms changes, and website managers say its crawlers have long burdened small sites.
Who is affectedSmall online businesses with their own websites, and anyone with a Facebook or Instagram business account.
What to do
  1. 1Read Meta's updated terms for business accounts when they arrive.
  2. 2Ask your web host whether you can see which automated visitors hit your site.
  3. 3Look for sudden traffic spikes or slowdowns that you cannot explain.
  4. 4Ask your web developer about limiting automated visitors to your site.

Small business owners who run their own websites may want to check their traffic. According to Fast Company, website managers say Meta's web crawlers have been straining small sites for years. The report comes as Meta faces intense scrutiny over a separate change to its terms.

What changed

Meta, the owner of Facebook and Instagram, announced upcoming changes to its terms for business accounts. Critics say the changes essentially let AI crawlers run wild across those accounts. A crawler is an automated program that visits web pages and collects what it finds.

Why it matters

Website managers say Meta has done a version of this on websites for years. Small online businesses are often left to deal with the effects. A busy crawler can slow a site down or add to hosting costs, which a small shop may feel more than a big company does.

Who can relax

If you do not run your own website and only use a Facebook or Instagram business account, the crawler complaints are mostly about websites. Still, the terms changes cover business accounts, so they are worth reading when they arrive.

What is not known yet

The material does not say when the terms change takes effect, what exactly it allows, or how many sites are affected. It also does not include a response from Meta. Those details are worth watching for.

What to do

The alert box above lists the steps. In short, read the new terms, ask your web host what automated visitors your site gets, and talk to your web developer if traffic looks odd.

The takeaway

If you run a small website, check for unexplained traffic spikes or slowdowns and ask your host or developer what is visiting.

More articles

You should really read these.

Next step

Let’s talk