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Maybelline · ChatGPT2 min read

Maybelline lets you try on makeup inside ChatGPT, then find where to buy

Maybelline now lets ChatGPT users try on makeup with their camera and find stores that sell it, a sign shopping is moving into AI chat.

By the Dashline deskSource: Mass Market Retailers
Maybelline lets you try on makeup inside ChatGPT, then find where to buy
Photo: Diane A. Reid (Photographer), Public domain

Maybelline New York has launched a virtual makeup try-on inside ChatGPT. You can ask for product ideas, see shades on your own face, then tap a button to find where to buy them. The company says it is the first beauty brand to offer real-time makeup try-on directly in the platform. It became available on October 29.

How it works

Search for Maybelline in the Apps section of ChatGPT. From there, you can ask for recommendations based on an occasion, your skin undertone or your personal style. Then you can preview products and shades using a live camera or an uploaded photo.

The try-on runs on ModiFace, technology from Maybelline's parent company, L'Oréal. A "Where to Buy" function points to local stores and online retailers, so the path from browsing to buying stays in one place.

Why it matters

Many people already use AI tools to research what to buy. Maybelline is placing its products right in that conversation, without a traditional product catalog. The launch follows a pilot L'Oréal showed at VivaTech 2026 and is part of a wider effort to offer its beauty expertise through conversational AI.

What is not known yet

The announcement does not say how camera images or uploaded photos are handled or stored. It also does not list which retailers appear under "Where to Buy," or which countries can use the feature. Anyone planning to use a live camera or upload a photo may want to look for those details first.

The takeaway

Maybelline's ChatGPT try-on is live now, and the announcement leaves out how your camera images and photos are handled.

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