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AlertIndia · Messaging rules3 min read

India may require an active SIM card to use WhatsApp from 2027

India's telecom department wants messaging apps tied to an active SIM or eSIM from January 1, 2027, so chats could stop if your number goes inactive.

By the Dashline deskSource: NDTV
India may require an active SIM card to use WhatsApp from 2027
Photo: Santeri Viinamäki, CC BY-SA 4.0
Act this week
What happenedIndia's telecom department proposed that messaging apps must stay linked to an active, verified SIM or eSIM, with a compliance deadline of December 31, 2026.
Who is affectedPeople in India who use WhatsApp, Telegram and other apps that sign up with a phone number, especially those who remove their SIM after setup or use Wi-Fi only.
What to do
  1. 1Keep the SIM or eSIM for your messaging number active and inside the phone you use.
  2. 2Check which number your WhatsApp or Telegram account is registered to.
  3. 3If you use a dual-SIM phone, make sure the registered number's line stays active.
  4. 4Watch for official notices from your app or mobile provider before January 1, 2027.

WhatsApp and Telegram accounts in India could stop working if the SIM card behind them is removed, replaced or goes inactive. Under a proposal from the Department of Telecommunications (DoT), messaging apps would have to confirm that the number on your account is tied to an active SIM or eSIM in your phone. The compliance deadline is December 31, 2026, so the change would bite from January 1, 2027.

What changed

The idea is called SIM binding. It means an app account must stay connected to a live mobile connection that has been identity-verified (the KYC check you do when you buy a SIM). Until now, many people could set up an account and keep using it after taking the SIM out. The proposal would end that.

If the registered SIM goes missing or inactive, the app could suspend your account's functions. It would work again once the same number is restored through a valid SIM card or eSIM profile. The deadline was extended to December 31, 2026 after the industry asked for more time.

Why the government wants it

The DoT says fraudsters buy SIM cards, register messaging accounts, and then run those accounts from outside India. The rule is meant to fight phishing, impersonation calls and so-called digital arrest scams. The government also points to the large financial losses Indian consumers have suffered from cyber fraud.

Who it affects

WhatsApp and Telegram are expected to be covered because they use phone numbers to sign people up. Snapchat is reportedly unlikely to be covered. Signal's status is unclear, as reports say it had not responded to government communications when the issue was reviewed.

Some users face more risk than others:

  • People who keep the registered SIM in a second phone and use the app on another device
  • People who removed the SIM after setting up their account
  • People who mostly use Wi-Fi and rarely use mobile service
  • Dual-SIM users whose registered number sits on a line they may not keep active

Who can relax: the material does not suggest WhatsApp will stop on certain iPhone or Android models. The rule is about SIM checks, not device brands. An active eSIM also counts, so you would not need a physical SIM card.

What to do

The steps in the alert box above cover the basics: check which number your account uses and keep that line active in the phone you actually use.

What happens next

This is still a proposed framework, and the details of how each app will check your SIM have not been spelled out in the material. It is also unknown whether any messaging platform will challenge the rules in court. Watch for notices from your app or mobile provider before January 1, 2027.

The takeaway

Keep the SIM or eSIM for your messaging number active in the phone you use, and watch for app or carrier notices before January 1, 2027.

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