Act todayWhat happenedFake package delivery texts claiming an address problem or a small fee are going around as holiday shipping picks up.
Who is affectedAnyone with a phone who shops online, especially people expecting packages from USPS, UPS, FedEx or Amazon.
What to do- 1Do not tap the link, reply "1", or copy the link into a browser.
- 2Check your order directly in the store's app or on the carrier's own website.
- 3If you tapped the link, call your bank or credit card company.
- 4If you entered a password, change it, starting with your email and your bank.
Fake delivery texts are reaching New Jersey phones as holiday shipping picks up. One version says a package is stuck at a warehouse because of incomplete address information and asks you to confirm your address at a link. You probably did order something, which is why it works.
What the texts look like
The messages pose as USPS, UPS, FedEx or Amazon. Another version asks for a small fee before a package can be delivered. The Better Business Bureau warned NJ residents about that one earlier this year. Similar scam texts have also used unpaid traffic tickets and missed jury duty. The story changes, but the playbook stays the same: stir up worry and add urgency.
How to tell it is fake
The U.S. Postal Inspection Service says USPS only texts if you signed up for tracking with a tracking number. Even then, those texts never include a link. That rules out most of these messages.
Texts that tell you to reply "1" or copy the link into your browser are also fake. Your phone often disables links from unknown senders, so these are workarounds. Replying also tells the scammer your number is live.
If you already tapped
The Postal Inspection Service says to call your bank or credit card company if you interacted with the link, even if you typed nothing. The full steps are in the alert box above.
No count of how many people have received these texts has been reported, and it is not clear who is sending them. A real delivery problem will still be there when you check for yourself.
The takeawayA real USPS tracking text never has a link, so do not tap, reply or copy anything, and check your order in the store's app or on the carrier's site.