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AlertScam · Toll texts2 min read

Fake E-ZPass toll texts are going around. Here is how to spot them

Scam texts posing as E-ZPass say you owe an unpaid toll and push you to tap a link. Tapping or paying could put your card details in criminal hands.

By the Dashline deskSource: 2-Spyware
Fake E-ZPass toll texts are going around. Here is how to spot them
Photo: Santeri Viinamäki, CC BY-SA 4.0
Act today
What happenedScam text messages pose as E-ZPass and claim you owe an unpaid toll, urging you to pay through a link.
Who is affectedAnyone with a phone number, on iPhone or Android, especially drivers who use toll roads.
What to do
  1. 1Do not tap the link or reply to the text.
  2. 2Check your balance by typing the official E-ZPass website into your browser or using its app.
  3. 3Report the message as junk or spam in your messaging app, then delete it.
  4. 4If you already entered card details, call your bank and ask to lock or replace the card.

A text arrives saying you owe an unpaid toll and need to pay right now through a link. It looks like it came from E-ZPass. It did not. Scammers are copying the E-ZPass branding so the message looks like it came from a real toll agency.

The goal is simple. If you tap the link and pay, criminals could get your card details. The urgency is part of the trick. A message that pushes you to act fast wants you to skip the step where you stop and check.

Who it affects

Anyone with a phone number can get one of these texts, on iPhone or Android. Drivers who use toll roads are the most likely to believe it. The scam works because it is just a text message. It does not rely on a flaw in your phone, so a newer or more expensive device does not protect you.

If you never drive on toll roads, you can relax a little, but the safest move is still to ignore the message.

What is still unknown

The reporting does not say who is behind the texts, how many people have received them, or how the senders got phone numbers. It also does not say whether the messages look the same everywhere.

The steps in the alert box above cover what to do now, including what to do if you already entered card details. Any real balance can be checked by going to the official E-ZPass site or app yourself, never through a link in a text.

The takeaway

Do not tap the link in a toll text. Check your balance on the official E-ZPass site or app instead.

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