Act this weekWhat happenedOpenAI added limits on how many paid ChatGPT accounts can use one device or payment card.
Who is affectedSubscribers to ChatGPT Go, Plus, Pro 100, Pro 200 and Pro 500; Free, Business, Enterprise and Edu plans are not counted.
What to do- 1Check how many paid ChatGPT accounts are tied to your device and card.
- 2Pick one main paid plan instead of switching between several.
- 3Do not count on logging out to free up a spot, since it does not do so automatically.
- 4If you need more usage, compare the price of extra credits or usage resets with a higher plan.
OpenAI has started limiting how many paid ChatGPT accounts can be used on one device or tied to one payment card. Hit the limit and you cannot start a new subscription. The account that went over is also blocked on that device, with a "Device limit reached" message.
Who it affects
The cap covers ChatGPT Go, Plus, Pro 100, Pro 200 and Pro 500. Free accounts do not count. Neither do Business, Enterprise and Edu plans. The people most likely to feel it are those who switch between several paid accounts on one device to get more usage out of cheap flat-rate plans.
Someone with one paid plan on one phone or laptop is unlikely to notice a change.
What OpenAI suggests instead
Logging out does not automatically free up a spot, according to OpenAI's support page. The company points users to extra credits or usage resets. These are generally more expensive than a second subscription. The report also says OpenAI seems to be putting revenue ahead of growth, and it cites the move to merge Chat and Work as another sign.
What is not known yet
The material does not say how many accounts the limit allows, when it began, or whether blocked users can appeal. The steps in the alert box above are a good place to start if you pay for more than one plan.
The takeawayIf you hold several paid ChatGPT plans on one device or card, settle on one before the new limit locks an account.