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Small business · Viral2 min read

A home cook's seafood went viral and 300 orders arrived overnight

A TikTok review brought a South Carolina home cook over 300 orders overnight. Her story shows what small sellers need in place before a rush.

By the Dashline deskSource: Business Insider
A home cook's seafood went viral and 300 orders arrived overnight
Photo: Fredericknoronha, CC BY-SA 4.0

Natendrea Jones, a 36-year-old home cook in South Carolina, woke up one morning in May to more than 300 seafood orders. A TikTok reviewer had posted a glowing video of her food. She sold about $50,000 worth in the next two weeks, and later passed six figures in sales.

How it started

Jones had sold seafood platters on Facebook Marketplace for years, while hair and nails paid the bills. Gabriel Rivera, a TikTok food reviewer with more than 2 million followers, found her listing. He orders food through Marketplace and reviews it from his car. He offered her $200 to make him anything she wanted. At first, she thought the message was a joke.

She made a pan of snow crab legs, lobster, shrimp, oysters and fixings. It later became the "Gabriel Special." When his review went up, she checked her Square account, the tool she uses to take payments, and saw the flood of orders.

The hard part

The rush was exciting, but one home kitchen could not keep up. Jones brought in family members, refunded some orders, and said some customers waited as long as a month for their food. About three weeks after the review, she paused orders for a day to catch up on sleep.

Costs are heavy too. She buys seafood in bulk, plus corn, potatoes, garlic, butter, packaging and more. She estimates supplies run about $20,000 a month, and the number moves with order volume and seafood prices.

What she changed

Jones has since added structure to the business, called Red's Garlic Seafood after her late father. Here is what she does now:

  • Customers order on her website, which adjusts pickup dates based on demand.
  • Preorders tell her how much inventory to buy.
  • Set pickup windows spread out the crowd.
  • On busy days, her home kitchen handles 50 to 60 orders.

Most of her sales now come through Instagram and TikTok, where she has built sizable followings. Facebook Marketplace still brings some inquiries.

What happens next

Jones wants a food truck next. She is taking her time to secure the vehicle, permits and licenses, saying she wants to do it the smart way. A brick-and-mortar restaurant is the longer goal.

Her account does not say how many orders she handled in total or how much of the sales was profit. It does show how fast attention can turn into demand, and how a small seller can be caught off guard by it.

The takeaway

If a viral moment could hit your small business, set up preorders, pickup times and a cost plan first, so a surge does not swamp you.

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