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AI · Accuracy1 min read

Why an AI That Is 98% Accurate Can Still Miss Every Fraud Case

A new Medium series explains why a fraud-spotting AI can score 98% on accuracy and still catch none of the fraud. Here is what to ask before you trust one.

By the Dashline deskSource: Medium
Why an AI That Is 98% Accurate Can Still Miss Every Fraud Case
Photo: Pauli Rautakorpi, CC BY 2.0

A Medium article, Part 1 of a series called "AI Metrics for Mere Mortals," makes a point worth knowing before you buy any AI tool. A model can be 98% accurate and still catch no fraud at all.

Why the score misleads

Accuracy counts every right answer. Fraud is rare, so most cases are honest ones. A model that flags nothing gets all of those right and still posts a high score. As a simple illustration, picture 100 payments where 2 are fraud. A tool that flags none is right 98 times and useless at its job.

The easy answers pile up the score. They never mattered in the first place.

What to ask

  • How many real fraud cases does the tool actually catch?
  • How many does it miss?
  • Was it tested on rare cases, not just typical ones?

Anyone who is told a tool is "98% accurate" can use these questions. That includes business owners picking fraud software and people who rely on AI to protect their money.

What is not known yet

The full article text was not available, so the better measures the author recommends are not named here. The material also does not say how many parts the series will have or when the next one appears. The series is described as a guide to judging AI tools with better measures.

The takeaway

Before trusting an AI tool, ask what it actually catches, not just how accurate it says it is.

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