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WhatsApp · New feature2 min read

WhatsApp tests a new admin tool for managing big communities

WhatsApp is reportedly testing Organizations, a tool to help admins track members across big communities, but it is far from a public release.

By the Dashline deskSource: The Tech Outlook
WhatsApp tests a new admin tool for managing big communities
Photo: NeONBRAND neonbrand, CC0

WhatsApp is reportedly working on a new tool for people who run large communities on the app. It is called Organizations, and it would give admins one place to see who is in their community and which sub-groups those people belong to. It is still an early idea.

What was found

The feature was spotted by WABetaInfo, a account that tracks WhatsApp changes, in the WhatsApp beta for Android, version 2.26.43.1. A beta is a test version of an app that shows work in progress. This one is available on the Google Play Store.

What it would do

Organizations would be a dedicated space for admins. It would show the organization name and a description, plus the total number of members.

  • Admins could see the full member count.
  • Tapping "View all" would open the complete member list.
  • That list would also show which sub-groups each person belongs to.

How it differs from Communities

Organizations and Communities are not the same thing. A community brings related groups together. Members can join sub-groups and receive announcements from admins. An Organization would sit on top of a community as a management layer. Members would not see it or use it.

Who it could help

Anyone who runs a club, a school group or a customer community on WhatsApp and has many sub-groups could find it useful. Keeping track of hundreds of members across several groups is hard today, and this tool aims at that problem.

What happens next

Nothing is guaranteed. The report says Organizations is only an idea WhatsApp is exploring. It is in very early development and not close to a public release. No launch date has been given, and the final version could change or never ship.

The takeaway

Organizations could one day help admins manage big WhatsApp communities, but it is an early test with no release date.

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