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AlertWhatsApp · Outage1 min read

WhatsApp is back after a two-hour outage that hit users worldwide

WhatsApp is working again after about two hours down worldwide. The outage shows why families and businesses need a backup way to reach people.

By the Dashline deskSource: Eye Radio
WhatsApp is back after a two-hour outage that hit users worldwide
Photo: www.Pixel.la Free Stock Photos, CC0
Act today
What happenedWhatsApp, owned by Meta, went down for about two hours and then came back online.
Who is affectedWhatsApp users worldwide, including people using the phone app and WhatsApp Web for family, work and group chats.
What to do
  1. 1Wait a few minutes before deleting or reinstalling the app, since outages are usually on the company's side.
  2. 2Send urgent messages by text or phone call until WhatsApp is working.
  3. 3Save key phone numbers outside WhatsApp so you can reach people any time.
  4. 4Agree on a backup channel with your family or team for the next outage.

WhatsApp is working again after an outage that lasted about two hours and affected users around the world. The app, owned by Meta, began having trouble around 10 AM Central Africa Time. Many people saw a "connecting" message and could not send messages.

What happened

According to The Verge, WhatsApp Web, the version people use on a computer, showed an error telling users to make sure their computer had an active internet connection. Meta spokesperson Joshua Breckman said, as quoted by the BBC: "We're aware that some people are currently having trouble sending messages and we're working to restore WhatsApp for everyone as quickly as possible."

WhatsApp is used by more than two billion people each month. Many rely on it for social plans, work and parenting groups. When it stops, those chats stop too.

What is not known yet

This report does not say what caused the outage. The last huge one, in 2021, took nearly six hours and also took down Instagram, Messenger, Oculus and Facebook. Meta blamed a configuration change to its routers. Nothing here says the two outages are linked.

Outages like this are still relatively rare. If your family or business depends on the app, the steps in the alert box above cover how to stay reachable next time.

The takeaway

Keep a backup way to reach key people, such as saved phone numbers, so a WhatsApp outage does not cut you off.

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