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AlertScams · Work email2 min read

That 'phishing training' email could be a real test or a scam

A message about phishing training can be a real workplace test or a scam that copies one to steal your password. The name alone does not tell you which.

By the Dashline deskSource: 2-Spyware
That 'phishing training' email could be a real test or a scam
Photo: Kritzolina, CC BY-SA 4.0
Act this week
What happenedMessages about phishing training can be real company tests or scam emails that copy the idea to steal passwords.
Who is affectedAnyone with a work, school or club email, especially staff at organizations that use tools like Microsoft Defender for Office 365.
What to do
  1. 1Do not click the link or type a password or one-time code on a page you reached from the message.
  2. 2Confirm the message with your IT or security team using a number or address you already had.
  3. 3Open your organization's training portal by typing its address or using your bookmark.
  4. 4If you already clicked or typed a password, change it, turn on two-step sign-in, run a security scan and tell IT.

An email, text or chat message about "phishing training" may be a real test from your employer or school. It may also be a scam that borrows the idea. The name on the message does not prove either one.

What is going on

Many organizations run this kind of training. Microsoft's Attack simulation training, part of Defender for Office 365, sends "realistic but harmless" fake scam emails. It then assigns training based on what each person does. An administrator can also assign training with no test at all, so a real message may contain no trap.

A criminal can copy the look. The message might demand "mandatory phishing training" by a deadline and link to a page that asks for your work or school password. No public report of a named campaign like this turned up, so this is a pattern, not a known gang. How common it is remains unknown.

Who can relax

If you have not clicked anything or typed a password, you have lost nothing. Treat the message as unconfirmed and go to your organization's training site yourself. The risk is highest for anyone with a work, school or club email.

What to do

The alert box above lists the steps. The key rule: never use the link in the message, and do not call a number in it to check it. Ask your IT team using a number or address you already had. A friendly, official look proves nothing either way.

The takeaway

Never trust the link in a training message. Open the training site yourself and confirm with IT using contact details you already have.

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