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Socure · AI agents1 min read

Socure Launches a Way to Tell Which AI Agents Can Be Trusted

Socure has launched Agent Intelligence, a tool that spots AI agents online and scores whether to trust them, as businesses struggle to tell helpers from fraudsters.

By the Dashline deskSource: PYMNTS
Socure Launches a Way to Tell Which AI Agents Can Be Trusted
Photo: PYMNTS

Identity and risk company Socure announced a new tool on Tuesday, Oct. 27, that aims to tell which AI agents can be trusted. It is called Agent Intelligence. An AI agent is software that acts online for a person, such as a shopping helper. The tool spots these agents and ties each one to a verified person or business.

What it does

  • Detects AI agents and sorts them by type.
  • Scores whether each agent should be trusted.
  • Links each agent to a verified person or business.

The score is based on identity, authorization and risk. Each one is returned separately, so a business can focus on what matters most for its needs. In controlled lab tests, named consumer agents such as Muse and Instinct were identified with 99.99% accuracy.

Socure says most companies treat agents like bots and block them. CEO Johnny Ayers put the problem this way: "Block them all and you block your next customer. Let them all in and you hand fraudsters the keys." Research from PYMNTS Intelligence found nearly 90% of organizations list bot management as a challenge. Fifty-two percent said bot traffic rose over the 12 months through September 2025.

What is not known yet

The material does not give pricing, launch dates for customers or the names of companies using the tool. The 99.99% figure comes from lab tests, not real-world traffic. How well it works on live websites is not yet clear.

The takeaway

Blocking every AI agent can cost sales, and letting all in invites fraud, so tools that sort agents by trust are likely to matter for online businesses.

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