Starting Nov 2, every phone call from the Singapore police will come from one number: 6000-0999. No one else can use it to make calls. The goal is simple. If a caller says they are police but the call comes from any other number, you have a strong reason to doubt it.
What changed
Until now, police calls could come from many landlines and mobile numbers, which made it hard to know who was real. The police are the first government agency to get a dedicated number. Other agencies are expected to follow, according to a Nov 1 announcement by the police and three other government bodies.
The follow-up text
Each call from 6000-0999 will be followed by an SMS from the gov.sg ID, even if you did not answer. The text usually includes the officer's name. If the officer wants you to call back, their contact number will be in the message.
- The number makes outgoing calls only and cannot receive calls.
- Calling it brings up an automated message pointing to www.police.gov.sg/feedback.
- Questions can also go to the police feedback hotline on 1800-358-0000.
Why the police are doing this
Police impersonation is the most common government scam. From January to September 2026, there were at least 1,310 reported cases, with losses of at least $53.3 million. A year earlier, there were at least 1,010 cases and $61.4 million in losses. So cases rose while reported losses fell.
Across all government impersonation scams, there were at least 3,230 cases and at least $142.5 million in losses over the same nine months. That compares with at least 3,380 cases and $182.6 million a year earlier.
Messaging apps are not covered
Police will not use 6000-0999 on WhatsApp, Telegram or any other messaging app. Safeguards also block overseas calls that fake Singapore numbers, including international calls showing as +65 6000-0999. Under a new police code, major messaging services must stop the number and the gov.sg ID from being used on their platforms. Companies that fail could face fines of up to $1 million.
What to do
Police still urge everyone to stay alert, especially when a caller claims to be from a government agency. If you get a call from 6000-0999 on WhatsApp, Telegram or a similar service, it is not from the police.
- Report such calls to the ScamShield helpline on 1799.
- Use the app's own report function to flag the scam.
- Treat any police call from another number as a likely scam.
The takeawayReal Singapore police calls come only from 6000-0999 and trigger a gov.sg text; a police call from any other number, or from a messaging app, is a scam.