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AlertBusiness · Shipping costs2 min read

Shipping surcharges are quietly eating small online sellers' profits

Diesel surcharges and holiday peak fees are cutting into small online sellers' profits, and Inc. says raising prices before the fourth quarter ends is the fix.

By the Dashline deskSource: Inc.
Shipping surcharges are quietly eating small online sellers' profits
Photo: USDAgov, Public domain
Act this week
What happenedInc. reports that diesel surcharges and holiday peak fees are cutting into the profits of independent online sellers.
Who is affectedSmall and independent e-commerce brands that ship products to customers, especially ahead of the holiday season.
What to do
  1. 1Pull your latest carrier invoices and list every surcharge and fee.
  2. 2Work out your real profit per order after those extra costs.
  3. 3Raise prices or add a shipping charge where the margin is too thin.
  4. 4Do it before the holiday rush, and recheck when carriers update their fees.

If you sell products online, some of your shipping costs may not be where you are looking. Inc. reports that diesel surcharges and holiday peak fees are quietly eating into the profits of independent online sellers. The advice is to raise prices now, before the fourth quarter slips away.

What changed

Two extra costs are the focus. A diesel surcharge is an added charge tied to fuel costs. A holiday peak fee is an added charge during the busy holiday shipping season. Both often sit outside the base shipping rate, which is the main price a carrier quotes for moving a package. That makes them easy to miss.

Why it matters

A sale can look healthy on paper and still lose money once these fees are added. Because the charges are separate from the quoted rate, a seller may not notice the damage until the bills pile up.

Who it affects

The warning is aimed at small and independent online brands that ship products to customers, especially heading into the holidays. Shoppers are not the target of the story, though price changes by sellers could reach them.

What to do

The steps in the alert box above cover the basics: review your carrier invoices, find your true profit per order, and adjust prices or shipping charges where the margin is thin.

What is not known yet

The material does not say how large the surcharges are, which carriers are adding them, or when they take effect. Check your own invoices for the exact amounts, and look again when carriers update their fees.

The takeaway

Check your carrier bills now, because surcharges can turn a sale into a loss, and adjust prices before the holiday rush.

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