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AlertScams · Phone calls1 min read

Scammers fake a real police phone number to ask for money

Scammers posing as police in Merseyside faked the force's real phone number to ask for money, so a trusted number on your screen is no proof.

By the Dashline deskSource: BBC
Scammers fake a real police phone number to ask for money
Photo: James Sutton jamessutton_photography, CC0
Act today
What happenedScammers pretending to be police officers phoned people in Merseyside and used caller ID spoofing to show the force's real switchboard number.
Who is affectedAnyone who gets phone calls, especially older or vulnerable people, who are often targeted by this kind of scam.
What to do
  1. 1Hang up if a caller claiming to be police asks for money, a PIN or bank details.
  2. 2Do not trust the number on your screen, because scammers can fake it.
  3. 3Call 101 to check the officer's name, collar number and crime reference.
  4. 4Talk to friends and relatives who may be vulnerable so they know the risk.

Scammers pretending to be police officers have been phoning people in Merseyside and trying to get them to pay money. The calls appeared to come from the force's real switchboard number. Merseyside Police has urged the public to be on guard.

What happened

People reported getting calls from 0151 709 6010, the force's genuine number. The scammers used a trick called ID spoofing. That means they fake the number shown on your phone screen, so a call looks like it comes from someone else. Police say an investigation is under way to find those responsible.

Det Ch Insp Alan Nuttall said impersonating a police officer is a criminal offence. He said offenders like this often deliberately target the most vulnerable people. He asked people to talk to friends or relatives who may be at risk, so they know the dangers and have the right advice.

What to watch for

A real number on your screen proves nothing. Police say no officer should ever ask for your PIN or bank account details. Every officer has a collar number and a warrant card, and you can always ask a police officer for identification.

Some things are not known yet. The material does not say how many people were called, whether anyone lost money, or who is behind the calls.

The alert box above sets out what to do if a call like this reaches you or someone you know.

The takeaway

Never give a PIN or bank details to a caller claiming to be police, even if the number on your screen looks real.

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