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Scammers are faking police phone numbers to scare people in Canada

Five Alberta RCMP detachments say scammers are copying police names and phone numbers on caller ID to scare people into handing over information or money.

By the Dashline deskSource: DiscoverAirdrie
Scammers are faking police phone numbers to scare people in Canada
Photo: www.Pixel.la Free Stock Photos, CC0
Act this week
What happenedFive Alberta RCMP detachments warned that scammers are faking police names and phone numbers on caller ID to pose as officers, government staff, banks or cybercrime investigators.
Who is affectedAnyone with a phone, with reports from people in Alberta, British Columbia, Saskatchewan, Ontario and Nova Scotia.
What to do
  1. 1Hang up if a caller claims to be police and demands information or action right away.
  2. 2Look up the agency's public phone number yourself and call it to check.
  3. 3Never share passwords, banking details, Social Insurance Numbers or verification codes, and do not click links or pay with gift cards, crypto or wire transfers.
  4. 4Call your bank at once if you shared banking details or sent money, then report the scam to local police and the Canadian Anti-Fraud Centre.

Scammers are pretending to be police officers, and the caller ID may even say "RCMP." Five RCMP detachments in Alberta have warned that fake callers are changing the name or number that shows on your phone screen. The trick is called spoofing. Olds RCMP posted its warning on Friday, Nov. 6.

What the calls look like

Police in Olds, Parkland County, Enoch, Red Deer and Wood Buffalo have all reported similar calls. The callers have also posed as government staff, bank employees and cybercrime investigators. The stories vary, but they follow a pattern.

  • Your personal information has been compromised.
  • You are connected to a criminal investigation.
  • You must act right now to protect your money.

In Enoch, one robocall said someone had been arrested with your critical information and told people to press 1 to speak to an officer. Enoch RCMP said its complaint line does not use automated messages. In Red Deer, callers claimed to be sergeants, gave false regimental numbers and sometimes told people to follow a link.

Why a real-looking number proves nothing

Parkland RCMP said scammers made calls appear to come from the detachment's name or its 24-hour complaint-line number. Red Deer RCMP reported the same kind of trick. So a familiar name or number on the screen is not proof of anything. The pressure is the real giveaway.

Staff Sgt. Sabrina Clayton of Wood Buffalo RCMP said fraudsters often create a sense of urgency to push people into sharing information or acting fast. She said police and government agencies will not demand sensitive personal information by phone, or threaten arrest or legal action if you do not comply immediately.

Who is affected

Anyone with a phone could get one of these calls. Reports so far came from Alberta, British Columbia, Saskatchewan, Ontario and Nova Scotia. Wood Buffalo RCMP said calls first reported on Oct. 22 reached people in all five provinces, and Red Deer RCMP said calls reported on Oct. 29 reached people in Alberta and Ontario.

People who hung up, or who got a call but shared nothing and paid nothing, have little to worry about. The risk is for those who gave out details, clicked a link or sent money.

What to do

The alert box above lays out the steps, including how to check a caller and who to contact if you already shared details or paid. Police also ask people to report suspected scams to local police and the Canadian Anti-Fraud Centre even if no money was lost.

What is not known

The police statements do not say how many people lost money, or who is behind the calls. More detachments may issue warnings as reports come in.

The takeaway

A caller ID that says police is not proof, so hang up on any urgent demand and call the agency back using a number you looked up yourself.

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