Some Galaxy owners say Samsung's One UI 9 update cut off Wi-Fi, mobile data and SIM detection, which can leave a phone without internet or calls.
Samsung's newest phone software, One UI 9, is causing trouble for some Galaxy owners. Android Authority reports that the update is breaking Wi-Fi and mobile data on some phones. In some cases, the phone no longer detects its SIM card at all. The outlet's take: the stable release may not be that stable after all.
One UI 9 is the software layer Samsung puts on top of Android for its Galaxy phones. It controls how the phone looks and how many of its features work. The reported problems hit the basics: connecting to Wi-Fi, using mobile data and recognizing the SIM card. The SIM card is the small chip that links your phone to your carrier and your phone number.
Only some Galaxy users are affected, so not every phone will have trouble. The material does not say which models, countries or carriers are involved. If your phone has not received One UI 9 yet, or it has and everything works, there is no sign you need to worry.
A phone that cannot find Wi-Fi, data or its SIM is hard to use for calls, messages, maps or banking. That is why a bit of caution before a big update makes sense. The steps in the alert box above cover what to do before and after installing.
It is not yet known how many people are affected or what is causing the problem. The material also does not say whether Samsung has responded or plans a fix. Watch for a newer update, since that is where a fix would most likely arrive.
Back up your Galaxy phone and consider waiting a few days before installing One UI 9, since some users lost Wi-Fi, data and SIM detection.
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