Some Samsung Health users are opening the app and finding their past step counts missing. The good news, according to Android Authority, is that the data has not been wiped. The step history is reportedly still stored. It just is not showing up for some people.
What is going on
Samsung Health is the built-in fitness app on Samsung Galaxy phones and watches. Many people use it to track daily walking over weeks, months or years. A gap in that history can look alarming, especially if you use it to follow a health goal.
The reports describe a display problem, not lost data. The steps appear to still exist in the app's storage. They are not appearing on screen for an unknown number of users.
Who it affects
The material does not say how many people are affected, which phones or watches are involved, or which versions of the app show the problem. It only says some users see it. If your history looks normal, you are probably fine.
What to do
- Do not reset the app or clear its data. That could turn a display glitch into a real loss.
- Do not uninstall Samsung Health to try to fix it.
- Watch for an app update from Samsung that restores the missing history.
What happens next
Samsung has not been quoted in the material provided, so there is no confirmed cause or fix date. Expect a fix to arrive as an app update. Until then, waiting is the safest choice.
The takeawayIf your Samsung Health step history disappears, do not reset the app. Wait for an update that should bring it back.