Ollie, an AI assistant built around user privacy, is closing for good on November 6. Co-founder and CEO Bill Lennon announced it on X on Friday, giving users about a week. Customers will get instructions in the coming days on how to export their data and get refunds.
What Ollie did
Ollie was a subscription app for families. It connected to a user's email and calendar. It also helped book appointments, plan meals and pay bills. The company had planned to add household budgeting later. It raised a $7.5 million seed round led by Khosla Ventures.
Ollie was also one of the first mainstream apps to earn SOC 2. That is a privacy and security standard a company can earn through an independent audit.
Why it is closing
Lennon said the company got close but could not keep up. He pointed to rivals such as Muse and Instinct, which made it harder to stand out, grow and raise more money. TechCrunch noted that privacy has rarely been a big moneymaker in tech.
What is not known yet
- How the export will work, and what file types it will offer.
- How refunds will be handled, and how long they will take.
- What happens to user data held by Ollie after the shutdown.
Those details are supposed to arrive by message in the coming days. Until then, Ollie users have a short window to act before November 6.
The takeawayIf you use Ollie, export your data and look for refund instructions before November 6, and ask any new assistant how it treats your email.