New service helps doctors and dentists collect patient reviews safely

PatientGain has launched ReputeMD, a service that helps doctors, dentists and clinics collect online reviews from patients. The company says it follows HIPAA, the US health privacy law. Pricing starts at $100 per month for each provider in a practice. The announcement is dated October 24, 2026, from Los Altos, California.

What it does

ReputeMD is a "done-for-you" service. Human project managers work with AI tools, and a person checks the work. The goal, according to the company, is a steady and natural flow of reviews without adding to the workload of busy clinic staff.

PatientGain also says the service uses end-to-end encryption, which scrambles data so only the intended parties can read it. It says it tracks digital authorization, and that each practice gets a signed Business Associate Agreement. That is a contract that spells out how a vendor must protect patient information.

What is not known yet

The announcement says it lists key features, but the list did not come through in the text provided. It does not say how many practices use the service, how patients are contacted, or what is included in the $100 price. It also does not say whether there are setup fees or contract terms.

All claims come from the company's own release. No outside review or customer feedback was included. Clinics that are curious can find more on the PatientGain website, and should ask to see the signed agreement and how patient information is handled before signing up.