Act this weekWhat happenedIowa's senior Medicare fraud program warns that scammers are using fake plan offers, phishing texts and impostor calls during Medicare open enrollment.
Who is affectedPeople on Medicare, especially older adults in Iowa, and the family members who help them manage their coverage.
What to do- 1Be wary of unexpected calls, texts and plan offers, even if the phone number looks familiar.
- 2Do not share your Medicare number with anyone who contacts you first.
- 3Check every Medicare Summary Notice and Explanation of Benefits for charges you do not recognize.
- 4Call Iowa SMP at 1-800-351-4664 or report online if you suspect your number was compromised.
Scammers are going after people on Medicare while sign-up season is open. The Iowa Senior Medicare Patrol, a program that helps people spot and report Medicare fraud, says criminals are using fake plan offers, phishing texts and impostor calls. Phishing means a message built to trick you into handing over personal details.
What changed
Open enrollment runs Oct. 15 through Dec. 7. That is when many people expect to hear about plans, which gives scammers cover. The program says advances in AI and technology have made them more dangerous. They can fake familiar phone numbers and create believable medical bills, so a call or bill can look real when it is not.
The harm goes beyond money. Kristin Griffith, who directs the program, said a thief with your Medicare number can submit fraudulent claims, leaving you unable to get legitimate care when you need it most. A federal estimate puts national losses to Medicare fraud at about $60 billion a year.
What to do
The alert box above lists the steps. The short version: treat your Medicare number like a bank PIN, and check your statements for charges you do not recognize. Family members who help manage a parent's coverage should look too.
Iowans who suspect a problem can call 1-800-351-4664 (TTY 1-800-735-2942) for free, confidential help. Counselors can help resolve fraudulent claims, protect coverage and restore Medicare records.
Not yet clear: how many Iowans have been hit this season, or how much they lost. The warning does not say.
The takeawayNever give your Medicare number to someone who contacts you first, and read every statement for charges you do not recognize.