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Eternal · Private AI1 min read

Indian delivery giant Eternal launches a private AI chat assistant

Eternal, the Indian delivery company, has launched dark.ai, a chat assistant that says even its own developers cannot read your conversations.

By the Dashline deskSource: Bloomberg Technology
Indian delivery giant Eternal launches a private AI chat assistant
Photo: Bloomberg Technology

Eternal Ltd., a pioneer of food and quick delivery in India, has launched an AI chat assistant built around privacy. It is called dark.ai. The company says people can use it to talk through sensitive ideas in confidence. It is Eternal's first move into artificial intelligence.

What it is

According to the material available, dark.ai does not rely on a partner's computers. It runs existing public AI models on Eternal's own machines. Chats are encrypted, which means they are scrambled so others cannot read them. Eternal says that includes its own developers.

Who it affects

The most obvious audience is anyone who has held back from asking an AI about money worries, health, work conflicts or personal matters because they worry who might see the chat. It also matters to businesses, since staff often paste in plans or drafts. The source material does not say where dark.ai is available or who can sign up.

What is not known yet

  • Which public AI models dark.ai uses.
  • Whether it costs anything, and when it opens to everyone.
  • How the encryption works, or whether outsiders have checked it.
  • Whether users can control what the assistant remembers.

What to do

Privacy claims are easy to make and hard to check. When you pick any AI tool for sensitive topics, look for a clear statement of who can read your chats. Also look for settings that let you control what the assistant remembers.

The takeaway

Before sharing anything sensitive with an AI tool, check who can read your chats and whether you can control what it remembers.

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