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Health data · Penalty3 min read

Hospital network pays $800,000 after hackers leaked patient data

Lehigh Valley Health Network will pay $800,000 to settle federal privacy charges after hackers leaked the records of 248,359 patients, including Social Security numbers.

By the Dashline deskSource: HIPAA Journal
Hospital network pays $800,000 after hackers leaked patient data
Photo: Ajay Suresh from New York, NY, USA, CC BY 2.0

A Pennsylvania hospital network has agreed to pay an $800,000 penalty to the federal government after a ransomware attack exposed the health records of 248,359 people. Lehigh Valley Health Network settled with the Office for Civil Rights, the part of the US Department of Health and Human Services that enforces health privacy law. It also settled a class action lawsuit over the breach for $65 million.

What happened

The hospital network spotted suspicious activity in its systems in early February and later confirmed ransomware was involved. Ransomware is software that locks or steals data so criminals can demand money. The group behind it, known as ALPHV/BlackCat, got into IT systems tied to Delta Medix, a company the network acquired in 2021. The hackers stole files and demanded a ransom. The network did not pay, so the group posted the data on its dark web leak site.

What was exposed

The stolen files held a lot of personal detail. The list included:

  • Names, addresses and dates of birth
  • Social Security and driver's license numbers
  • Financial information
  • Diagnoses, lab results, medications and treatment details

Photographs of cancer patients receiving radiation treatment were also stolen and leaked online. Some of those patients were naked from the waist up.

What regulators found

The Office for Civil Rights said the network never carried out a full and accurate risk analysis. That is a check for weak spots in systems that hold patient data. It also said the network did not regularly review records of activity in those systems, such as access logs.

Regulators also said the notices came too late. Under the rule, HHS must be told within 60 days of discovering a breach. The intrusion was detected on February 4, and HHS was notified on May 15. The network also failed to warn affected patients in a timely way.

What happens next

Beyond the fine, the network must run a thorough risk analysis, create a risk management plan, update its policies and train its staff on the privacy rules. The government will monitor it for three years. This is the 22nd ransomware investigation by the office to end in a financial penalty. Late breach notices are a repeat issue. They were part of five of the 12 settlements announced this year and five last year.

OCR Director Paula M. Stannard said that skipping a thorough risk analysis and regular reviews of system activity makes organizations attractive targets for cyberattacks.

What to do

If a doctor or hospital holds your records, it is fair to ask how they protect them. If you ever get a breach notice, take it seriously and watch for signs of identity theft, since details like Social Security numbers can be misused for years.

The takeaway

After any breach notice from a health provider, watch closely for signs of identity theft, and do not be shy about asking how your records are protected.

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