Act this weekWhat happenedHackers used a flaw in the Metabase data tool to copy patient records held by Blueberry Pediatrics and its prescription partner Photon.
Who is affectedPatients of the Blueberry Pediatrics telehealth service, about 341,000 people, plus those whose prescription details sat with Photon.
What to do- 1Watch your mail and email for a breach notice, and expect that you may get two.
- 2Read your health insurance statements and flag any visit or charge you do not recognize.
- 3Call your health plan if anything looks wrong and ask about extra monitoring on your account.
- 4Be wary of calls or emails that mention your child's care or medications, and do not share details until you verify who is asking.
Hackers stole a copy of patient records from Blueberry Pediatrics, a telemedicine service that gives subscribers access to board-certified pediatricians. About 341,000 people are affected, according to a report to the Oregon Attorney General. The stolen files include medical records and health insurance details, which scammers can misuse.
What happened
The way in was a flaw in Metabase, a tool companies use to organize and view their data. More than 100,000 organizations use it. Blueberry Pediatrics learned on August 22, 2026, that a hacker had used the flaw to copy patient data. The company says it fixed the flaw within hours, but the hacker already had the data.
A second problem followed. Photon, a prescription service that Blueberry Pediatrics uses, also ran Metabase. On August 24, 2026, Photon told Blueberry Pediatrics that a different hacker had used the same flaw and copied patient data there too.
What was taken
From Blueberry Pediatrics, the stolen information includes:
- Names and dates of birth
- Health plan names and policy numbers
- Medical records, dates of service and medical codes
- Charges for services
People affected through Photon may also have had addresses, phone numbers, email addresses, member IDs and medication information exposed.
Who can relax a little
Social Security numbers and financial information were not involved, according to the company. Photos and videos that patients uploaded were stored separately and were not taken. That lowers the risk of direct bank fraud or identity theft built on a Social Security number. It does not remove the risk from exposed health details.
Why it matters
Health data is hard to change. A child's date of birth, insurance number and care history stay the same for years. Criminals can use them to send convincing fake bills, make calls that sound like a real provider, or try to bill an insurance plan for care that never happened. Details about medications can make a scam call sound believable.
What to do
The alert box above lists the steps. The short version is to watch for notices, check insurance statements closely, and be careful with anyone who contacts you about your child's care.
What happens next
Because the same data was exposed in more than one incident, some families are likely to get more than one breach notice. The breach does not yet appear on the federal health department's breach portal. Texas received two reports, covering 60,581 and 7,249 residents. Blueberry Pediatrics says it changed passwords, strengthened sign-in controls, and added more monitoring and security reviews for vendor flaws.
The takeawayIf your child used Blueberry Pediatrics, expect a breach notice and check insurance statements for charges you do not recognize.