Act this weekWhat happenedZyxel patched a zero-day flaw in its GS1900 switches that hackers used to take over devices and steal configuration files and password data.
Who is affectedAnyone running one of ten Zyxel GS1900 series network switch models, mainly businesses and the IT staff or providers who manage their networks.
What to do- 1Check whether your office or network uses a Zyxel GS1900 switch.
- 2Install the latest firmware Zyxel released on October 22, even if you applied the June update.
- 3Ask your IT provider to confirm the update and to block outside access to the switch's web management page.
- 4If a switch may have been exposed, have your IT provider change its passwords and review its settings.
Hackers broke into 996 Zyxel network switches in 48 countries before a working fix existed. The catch for businesses is that many owners may think they are safe. Zyxel released an update in June, but it did not stop this attack. A newer update from October 22 does.
What happened
A network switch is the box that connects computers, printers and phones in an office. Zyxel's GS1900 series has a flaw in its web management page, the screen used to control the device. Someone with network access can send specially crafted requests and run commands on the switch without a password.
Starting around August 17, security firm GreyNoise saw a suspected Chinese-speaking group called Kapibala using this to take over switches. The attackers ran a script that collected the device's settings, scrambled (hashed) administrator passwords and network details.
Why the first fix did not hold
On June 16, Zyxel patched an older flaw in the same switches. When GreyNoise reported the attacks on September 21, it blamed that older flaw. Researchers at Binarly then found the attackers' tool and saw it was aimed at a different, unknown weakness.
Binarly confirmed on September 28 that the tool still worked against all ten firmware versions from the June fix. It told Zyxel on September 29. Zyxel confirmed the new flaw on October 11, released new firmware on October 22, and published its advisory on November 3.
Who it affects
The warning covers ten GS1900 switch models. That mostly means businesses and the IT staff or providers who run their networks. Anyone who does not use one of these switches is not covered by this alert. Owners who installed the June update should not assume they are protected, because the attackers' tool was built to work against those versions.
What to do
The alert box above lists the steps. In short, find out whether a GS1900 switch is on your network, get the October 22 firmware installed, and ask your IT provider to confirm it. If a switch may have been reached by attackers, the stolen settings and passwords are a reason to have them reviewed and changed.
What is still unknown
Binarly's findings leave one question open. It is unclear whether the attackers deliberately built their tool to get around the June update, or whether they used a related flaw that the earlier patch simply missed. Either way, the practical result is the same for switch owners.
The gap in time also matters. The fix came out on October 22, but the public advisory followed on November 3. Some owners may not have heard about it yet.
The takeawayIf your business uses a Zyxel GS1900 switch, install the October 22 update even if the June one is already on it.