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Cloud · Outage1 min read

Google Cloud outage knocks out Revolut and other UK banking services

A Google Cloud outage early Tuesday disrupted UK banking services, including Revolut. It shows how one tech provider can stall many everyday services at once.

By the Dashline deskSource: Bloomberg Technology
Google Cloud outage knocks out Revolut and other UK banking services
Photo: Derrick Coetzee from Berkeley, CA, USA, CC0

An outage at Google Cloud knocked out banking services in the UK early on Tuesday, according to Bloomberg Technology. Revolut Ltd., the digital bank, is the one company named so far. Other UK banking services were also affected.

What happened

Google Cloud rents out computing power to other companies. Instead of running their own servers, many firms use Google's. That saves money and effort. It also means a single fault at Google can hit many businesses at the same moment, even ones that have nothing to do with each other.

Who it affects

The clearest impact is on customers of UK banking services that rely on Google Cloud. Revolut is a bank that runs mainly through a phone app, so its customers depend on those systems working. The report does not say which other banks were hit or what customers could not do.

What is not known yet

  • How long the outage lasted
  • What caused the fault at Google Cloud
  • Which other UK banks were affected
  • Whether any payments or transfers failed

What to do

For most people, the lesson is simple. Keep a second way to pay, such as a card from a different bank or some cash. For business owners, the question is sharper. If your systems run on one cloud provider, an outage there stops you too. Ask your IT team or software vendor what the backup plan is.

The takeaway

If your systems run on one cloud provider, an outage there stops you too, so ask what your backup plan is.

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