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AlertScams · Delivery texts2 min read

Fake UPS texts ask you to reschedule a delivery. Don't tap

Fake UPS texts and emails claim a delivery failed and ask you to tap a link. The goal is to get your card or personal details, so check your package yourself.

By the Dashline deskSource: Cybernews
Fake UPS texts ask you to reschedule a delivery. Don't tap
Photo: James Sutton jamessutton_photography, CC0
Act this week
What happenedScammers are sending fake UPS messages that say a delivery failed and push people to a link to reschedule it.
Who is affectedAnyone who shops online or expects packages, on any phone or email, including small businesses that ship and receive goods.
What to do
  1. 1Do not tap links or call numbers in an unexpected delivery message.
  2. 2Open the UPS app or type the UPS website address yourself and check your tracking number.
  3. 3Never enter card numbers, passwords or codes on a page you reached from a text.
  4. 4If you already entered details, call your bank, change your passwords and report the message.

A text or email says UPS could not deliver your package and asks you to tap a link to reschedule. If you get one, do not tap it. Cybernews reports that this is a scam, and the link is built to collect your card or personal details.

What is happening

The message looks like a routine shipping update. It says a delivery failed and offers a quick fix: tap the link and pick a new time. The link leads to a page that often asks you to enter card or personal information. That is the real aim. There is no package waiting on the other end.

Who it affects

Anyone who shops online or expects a delivery can get one, on any phone or email account. Small businesses that ship and receive goods are in the same boat, since a delivery notice feels normal to them. People who are not expecting a package can relax a little, but should still ignore the message. Those who are expecting one are the most likely to tap without thinking.

Why it matters

One tap on a fake link can cost you card details or personal data. The message works because it hits at a moment when you expect a package and want it sorted fast.

What to do

The alert box above lists the steps. The core idea is simple: never use the link in the message. Check your delivery by opening the UPS app or typing the UPS website address yourself.

What is not known yet

The material does not say how many people have been targeted, who is behind the messages, or how much money has been lost. It also does not say whether the wording or links change from one message to the next. Expect that scammers may tweak the message, so the safest habit is to treat any unexpected delivery alert the same way.

The takeaway

Never tap a link in a surprise delivery text. Open the UPS app or website yourself and check your tracking number.

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