Act todayWhat happenedScammers are using fake ads, emails, texts and spoofed calls that appear to come from Sam's Club to steal personal and payment details.
Who is affectedSam's Club members and non-members alike, especially shoppers 50 and older who may be targeted with fake senior membership deals.
What to do- 1Skip links in ads, texts and emails, and go to the Sam's Club website yourself.
- 2Hang up on any caller claiming to be Sam's, then call back using a number you trust.
- 3If you shared details, reset your password, delete saved payment methods and call your bank.
- 4Report the scam to the FTC at ReportFraud.ftc.gov.
Fake Sam's Club messages are showing up in many forms, and they are getting harder to tell from the real thing. They include Facebook ads, emails, texts and phone calls. The goal is the same each time: get you to hand over personal or payment details. Sam's has over 600 clubs and a growing membership, which gives scammers more people to target.
What is happening
One popular bait is the senior membership deal. Sam's Club offers new members 50 and older a first year for $20. Fake ads on Facebook and in texts promise it for $10 or $15. The real offer is only available on the Sam's Club website, after you verify your age with ID.me. A fake link can lead to a copycat site that takes your card number but never starts a membership.
Other versions are just as sneaky. Phishing emails (messages built to trick you into giving up information) claim your account or card was compromised, or that Sam's will lock you out unless you act now. Spoofed calls show "Sam's Club" on caller ID even though the number is faked. One Reddit user who got such a call was told by others it was caller ID spoofing.
Who it affects
Any Sam's Club member can be hit, and so can people who are not members. Some scammers send welcome texts with a link to "special savings" to people who never signed up or joined long ago. Shoppers 50 and older may see more of the fake senior deals. The Consumer Federation of America estimates Americans lose $119 billion a year to online scams.
Signs to watch for
- A senior membership priced at $10 or $15 instead of $20.
- A message that threatens to close your account unless you act fast.
- A tracking number or delivery notice for an order you never placed.
- A survey promising a reward, such as $100, from a sender address that looks off.
- Orders on your account that you did not make.
Logos prove nothing, because criminals can copy them. Sam's says it will never call or text asking for your Social Security number, card number or membership number. It also says it will not ask you to email your membership number, password or bank or card details.
What to do
The steps are in the alert box above. The core habit is simple: do not use the link or number in the message. Go to the Sam's Club site yourself, or call back on a number you trust. If you already shared details, move quickly, because stolen logins can be used to place fake orders.
What to watch for next
The material does not say how many people have been caught by these scams. It also does not say whether the fakes are growing. What it does show is that scammers keep changing the story, from deals to deliveries to surveys. If you never clicked or shared anything, you likely have nothing to fix. Just delete the message and stay wary of the next one.
The takeawayNever trust a link, text or call that claims to be Sam's Club. Go to the real website yourself, and know the senior deal costs $20.