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AlertScams · Health portals2 min read

Fake MyChart messages are circulating to steal logins and card details

Scammers are copying the MyChart name and logo in fake emails, texts and websites to steal logins and card details. The real MyChart service was not breached.

By the Dashline deskSource: 2-Spyware
Fake MyChart messages are circulating to steal logins and card details
Photo: Ajay Suresh, CC BY 4.0
Act this week
What happenedScammers are using the MyChart patient portal name and logo in fake emails, texts and websites to steal logins and card details.
Who is affectedAnyone with a MyChart account through a hospital or clinic, and patients who expect messages about results, visits and bills.
What to do
  1. 1Do not click links in an unexpected MyChart email or text.
  2. 2Open the MyChart app or your provider's own website to check for real messages.
  3. 3If you typed a password on a suspect page, change it right away on the real site.
  4. 4Report the message to your provider and delete it.

Fake MyChart messages are going around, and some of them are built to steal your password, your card number, or both. MyChart is the patient portal many hospitals and clinics run on software from Epic. The reports describe scammers imitating it. They do not describe a break-in at MyChart itself.

What happened

The American Hospital Association warned on August 24, 2026 that scammers are using the MyChart name or logo in deceptive emails, text messages, phone calls and websites. It said MyChart had announced an increase in these scams in July 2026.

Two examples were named. One email links to a fake MyChart site that shows incorrect medical records. Another promotes a free 2026 Medicare Health Kit. A Fox News CyberGuy report from September 4, 2026 also describes a fake verification step that tells Windows users to paste a command, and an August version that downloads a file named Full_Analysis_Report.exe.

Who it affects

Anyone with a MyChart account is a target, because people expect real messages about results, visits and bills. A note that hints at a medical problem gets opened fast. Having portals at more than one provider makes a fake one easier to believe.

There is some good news. Your real account is not harmed just because a fake message reached your inbox. The risk starts when you type a password or card number into a fake page, or run something it gives you.

What to watch for

  • An unexpected MyChart email or text, especially one about records or a free Medicare kit.
  • A page that asks for a payment or card number to see records.
  • A page that asks you to prove you are human by pasting a command.
  • A download you did not ask for, such as an .exe file.

A message that looks polished proves nothing. Scammers copy logos and wording well. Penn Medicine, UAB Medicine and Pennsylvania Attorney General Dave Sunday have all issued warnings of their own.

What to do

The alert box above lists the steps. The core idea is simple: never use the link in the message. Open the MyChart app or your provider's own website yourself and see whether anything is waiting there.

What is not known

No source gives a count of victims or messages. No group has been named as the one behind the campaigns. The fake page addresses were not published, so there is no list to block. It is also unclear whether the campaigns are still active, so it is safest to assume they are.

The takeaway

Treat any unexpected MyChart message as fake and check your account by opening the app or your provider's site yourself, never through a link.

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