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AlertClaude · Scam alert2 min read

Fake Claude install guides are hosted on Claude's real website

Fake Claude install guides sit on the real claude.ai site and are promoted through Google ads. Following them can put spying software on a Windows PC.

By the Dashline deskSource: hi-Tech.ua
Fake Claude install guides are hosted on Claude's real website
Photo: Alphaaloy, CC BY-SA 4.0
Act this week
What happenedSecurity firm Gen Digital found fake Claude install guides on claude.ai, pushed through paid Google search ads, that trick people into running a command that installs spying software.
Who is affectedWindows users searching for the Claude app, especially anyone who clicks search ads, and people who hold cryptocurrency or use sensitive accounts on that computer.
What to do
  1. 1Skip search ads and go to claude.com/download by typing it or using a saved bookmark.
  2. 2Never paste commands into Windows Run, Terminal or PowerShell to install a regular app.
  3. 3If you already ran such a command, change email and bank passwords from a clean device and sign out of all sessions.
  4. 4Turn on two-factor authentication and move any crypto to a new wallet with a new recovery phrase.

Scammers are using Claude's own website to trick people into installing malware. Security firm Gen Digital found fake guides for installing the Claude app hosted on the real claude.ai address. Because the web address is genuine, the usual advice to look for typos or odd domain names does not help here.

What happened

Gen Digital, the company behind Norton and Avast antivirus, reported two malicious campaigns. The attackers used two Claude features that let any user publish content: Artifacts and shared chats. Anyone can create a page this way, and it appears under the official domain.

The pages are promoted through paid Google search ads. Tracking tags in the links point to that. So a person searching for the Claude app can land on a fake guide by clicking an ad.

How the trick works

One page is titled "Install Claude on Windows." It tells visitors to press Win + R, paste text with Ctrl + V, and press Enter. That runs a PowerShell command, a built-in Windows tool, which pulls extra code from GitHub.

The end result is a Remote Access Trojan, or RAT. It can take screenshots, search for cryptocurrency wallets and wait for further orders from the attackers. The method is called ClickFix. The victim runs the command personally, so many of the operating system's built-in protections do not step in.

Why it matters

This is not a one-off. In July, a Bing ad led to a similar page on claude.ai. In early October, a fake ChatGPT Plus page on chatgpt.com spread Trojan software. A few days later, BleepingComputer recorded another Google Ads campaign aimed at Claude users.

Claude does label shared content, but the Artifacts feature shows only a thin banner saying a user created it and it is not verified. Gen Digital stresses that the domain still looks extremely trustworthy.

Who can relax

Anthropic's only official download page for the desktop app is claude.com/download, with standard installers for macOS and Windows. Anyone who got the app there is fine. Any guide that asks you to paste commands into Terminal or PowerShell to install the app is a fraud. The one exception is Claude Code, a developer tool installed from the command line by following Anthropic's official documentation.

What to do and what is next

The alert box above lists the steps, including what to do if a command has already been run. The short version is to avoid search ads and reach the download page yourself.

Anthropic has not commented, and there is no word on whether the dangerous pages were removed. It is also unclear how many people were affected.

The takeaway

Type claude.com/download yourself or use a bookmark, and never paste a command into Windows to install an everyday app.

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