Bermuda police warn that scammers posing as bank fraud investigators are talking people into installing AnyDesk, then moving money out of their accounts.
Bermuda police say criminals are calling and messaging people while pretending to be bank fraud investigators. They talk victims into installing a remote access app called AnyDesk. Once it is on a phone or computer, the scammers use it to send money out of the victim's bank account.
The caller claims to be investigating suspicious transactions. That story creates worry and a sense of urgency. The caller then pushes the person to install remote access software, often through malicious websites. Remote access software lets someone far away see and control your screen. With that control, the criminals start unauthorised bank transfers. Police say a real bank would never insist that you install AnyDesk or TeamViewer for technical support.
Police are warning both residents and businesses. Companies should pay special attention. Staff who start or approve payments should take time to check unusual requests, especially international transfers. Anyone who hangs up on a request like this is safe from this particular trick. The warning does not say AnyDesk itself is illegal. It says fraudsters are abusing it.
The alert box above lists the exact steps. In short, refuse the install, refuse any 'safe account' transfer, and verify claims through your bank's official contact details. Police also suggest turning on extra security such as multi-factor authentication, which asks for a second proof of identity when you sign in.
The police statement does not say how many people have been targeted or how much money has been lost. It also does not say which banks the scammers claim to represent.
If anyone claiming to be your bank asks you to install a remote access app, hang up and call the number on your bank card.
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