DreamHost has an active incident on its status page and is forcing password resets, which could affect websites and business email hosted there.
DreamHost, a company that runs websites and email for customers, has an active incident posted on its status page. It is also forcing a password reset. The news drew more than 100 points on Hacker News, a popular tech discussion site, where people were comparing notes.
The status page lists three things as affected: the File Manager, email hosting and the webmail interface. The File Manager is the tool for handling the files that make up a website. Webmail is the web page where people read and send email. Email hosting is the service behind business email addresses.
The status page text we saw does not say what caused the incident. It does not say whether any customer data was exposed, or how many customers are affected. Until DreamHost explains more, it is best to treat the forced reset as a precaution you should follow, not a reason to panic.
Anyone with a site or email on DreamHost should pay attention, especially small businesses that rely on both. If you do not use DreamHost, this does not apply to you.
Forced resets are a favorite cover for scam emails. A fake message that looks like it comes from DreamHost can send you to a copycat login page. The steps in the alert box above cover how to reset safely. The short version is to go to the official site yourself and not trust a link in an email.
Check the status page again for updates. A fuller explanation from DreamHost would be the next thing to look for.
If you use DreamHost, reset your password through the official login you type in yourself, and ignore links in emails about it.
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