1. News
  2. Alerts
  3. Capcom · Data breach
AlertCapcom · Data breach2 min read

Capcom says hackers got into 11.7 million player accounts

Capcom says an outside party got into 11,774,247 Capcom ID accounts. Expect scam emails that use the exposed details, so be careful what you click.

By the Dashline deskSource: Mashable
Capcom says hackers got into 11.7 million player accounts
Photo: Mashable
Act this week
What happenedCapcom confirmed an outside party gained unauthorized access to about 11,774,247 Capcom ID accounts.
Who is affectedAnyone with a Capcom ID, used for online play in games like Street Fighter, Resident Evil and Monster Hunter.
What to do
  1. 1Treat any email or message that mentions Capcom with suspicion.
  2. 2Do not click links or open attachments in unexpected messages.
  3. 3Change your Capcom ID password, and anywhere else you reused it.
  4. 4Check your account details and turn on extra login protection if offered.

Capcom has confirmed a data breach that touched more than 11.7 million Capcom ID accounts. A Capcom ID is the online membership account many players use for games like Street Fighter, Resident Evil and Monster Hunter. The company says an outside party got in without permission. If you have one of these accounts, the main risk now is scam messages.

What happened

Capcom says it first noticed suspicious activity on Capcom IDs on Oct. 19. It began blocking access and opened an investigation. The company posted a public notice on Thursday and apologized for the concern it caused. Its count of affected accounts is 11,774,247. The investigation is still going.

What was exposed

For all of the affected accounts, the exposed details include email address records, when the account was created, the total number of logins, the date and time of the last login, and the IP address used for that last login. An IP address is a number that identifies the internet connection a device used.

A small group faced more exposure. Capcom says 43 accounts also had their date of birth, gender, country or region, and nickname affected. Another 196 accounts had their login password changed by the intruder. Capcom says it has already reset the passwords on those 196 accounts.

Who can relax a little

Capcom says it has found no evidence that the passwords users originally chose were leaked. It also says its games do not appear to have been affected. If you have never made a Capcom ID, this breach does not involve you. These are Capcom's own findings, and the company has not said its investigation is finished.

What to watch for

Capcom warns that criminals may send phishing emails that use data from the breach. Phishing means fake messages built to trick you into clicking a link or opening a file. An email that knows your address and looks like it comes from Capcom may seem real. Capcom's advice is to be cautious with any suspicious email or message, avoid links inside it, and not open attached files.

What to do

The alert above lists the steps to take. The key habit is simple: if a message about Capcom or your account arrives unexpectedly, go to the official site yourself instead of using anything in the message.

Capcom has not said in the material available how the intruder got in. More details may come as the investigation continues.

The takeaway

If you have a Capcom ID, treat any unexpected Capcom email as suspect and never click its links or open its attachments.

More articles

You should really read these.

Next step

Let’s talk