Belize's Bankers' Association says scammers are calling and texting customers while posing as bank staff to steal logins and reset codes.
The Bankers' Association of Belize is warning that scammers are phoning and messaging bank customers while pretending to work for their bank. The goal is to get private details. The Association says real financial institutions never ask customers for confidential information.
The Association says the callers try to get account logins, passwords and password reset codes. A reset code is the short number a bank sends so you can get back into your account. Handing it over can give a stranger control of your money.
The messages can look convincing. Scammers may use fake phone numbers, fake email addresses or a bank's well-known logo on messaging apps. A familiar name or logo does not prove the contact is real.
This follows a similar warning in October from the Central Bank of Belize. It said it had received multiple reports of scammers posing as officials on Google Meet, a video call service.
The steps are in the alert box above. The main idea is simple: if an unexpected call, text or email demands quick action on your account, end the contact and check with your bank yourself, using details from its official website. If you think you gave something away, contact your bank right away and report it.
The Association did not say how many people have been targeted or how much money has been lost. It also did not name any banks.
A real bank will not ask for your passwords or reset codes, so hang up and call your bank using details from its official website.
The Attala County Sheriff's Office in Mississippi says scam calls are reaching residents, and a call that sounds official may not be.
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