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AlertApple · Outage1 min read

Apple confirms outage hitting iCloud, Find My and Apple Accounts

Apple says iCloud, Find My and Apple Account sign-ins are having problems. Email and logins may fail, and the fault is on Apple's side, not your device.

By the Dashline deskSource: 9to5Mac
Apple confirms outage hitting iCloud, Find My and Apple Accounts
Photo: 9to5Mac
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What happenedApple confirmed an ongoing outage affecting iCloud, Find My and other services, starting around 5:49 p.m. ET.
Who is affectedAnyone using iCloud, iCloud email, Find My or an Apple Account on an iPhone, iPad, Mac or other Apple device.
What to do
  1. 1Check Apple's System Status page to see which services are down.
  2. 2Wait and try again later instead of repeatedly signing in.
  3. 3Do not reset your password, since the problem is on Apple's end.
  4. 4Use another email account for anything urgent until iCloud mail returns.

Apple has confirmed an ongoing outage that is hitting iCloud, Find My and more. According to Apple's System Status page, the trouble began around 5:49 p.m. ET (2:49 p.m. PT) on Tuesday evening. If your Apple email or login is acting up, you are not alone.

What people are seeing

Users on social media say they cannot send or receive iCloud email. Others cannot sign in to their Apple Account, the login that ties an iPhone, iPad or Mac to Apple's services. Some people say they were signed out of their Apple Account altogether.

Find My, the service used to locate lost devices, may be slow or unavailable. Apple does not list it as a full outage, but it does warn of possible slowness.

Why it matters

iCloud is built into every Apple device, so a problem here can touch mail, sign-ins and device tracking at once. The key point is that the fault is on Apple's end. Nothing suggests your phone is broken or your password has been compromised. The steps in the alert box above cover what to do while the outage lasts.

What is not known yet

It is not yet clear what caused the outage or when service will return. Apple's System Status page is the best place to see which services are affected and when they recover.

The takeaway

The outage is on Apple's side, so wait it out and check Apple's System Status page rather than changing account settings.

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